Elevating Hospitality Experiences Worldwide
Expert Management Rooted in "OMOTENASHI" - Japanese Selfless Hospitality Principles.
Plan・Do・See Africa is a hospitality management group founded in Japan and rooted in the principle of "OMOTENASHI"
- Japanese Selfless Hospitality Principles -
Established in 1993, and with over 30 years of experience in the industry, we strive to always deliver Unforgettable and Bespoke Experiences,
to Understand Local Cultures like natives, and to Provide Warm yet Unobtrusive Service that anticipates our Guests' every need.
That is our Sole Mission and Purpose.
We are experts in all stages of Project Development: Concept, Design, Implementation and Management.
We love to find unique ways to Create Experiences that Surprise and Delight our Guests and Customers.
When Thinking Of You, We Think As You “If I were the guest…”.
Plan・Do・See's company secret is simple: to always put ourselves in the other person’s shoes - be it a Team Member, a Guest or a Member of the Community. This allows us to see the world through the individual or group's eyes, anticipate their needs and better understand their thoughts and feelings.
Aiming to always provide guests with the hospitality you/we would want to receive as a guest.
To share "OMOTENASHI" - selfless service with a spirit of warmth and respect, with the World.
"OMOTENASHI" is made up of 2 words
"OMOTE" meaning Public Face – an image you wish to present to outsiders.
"NASHI" means Nothing.
Combining them means "Every Service is from the Bottom of the Heart – Honest, Open and with Integrity.
Create Hotels and Restaurants around the World that offer Memorable Experiences while building a Lasting, Positive, Trustworthy and Reliable Relationship together with our Guests, Partners, Team Members and Communities.
We aim to create first-rate hospitality projects throughout Africa, starting with Morocco We begin by assessing the market gaps and opportunities in order to develop concepts that stand out for their originality and relevance. Once that is in place, we give utmost priority to four main aspects:
- Beautiful & Accessible Locations,
- Tasteful & Fitting Decor,
- Exceptional Cuisine and
- An Impeccable Service Experience.
Our global team works with exceptional hospitality companies in developing and/or upgrading their quality standards of operations. Our main objective is to maximise profitability by elevating the service and guest/customer experience to its full potential.
Some of the aspects we take into consideration to develop our strategy are: creative concept, brand identity, operational efficiency, costs and expenses, service and product quality and marketing strategy.
We provide guidance for hotels and restaurants that aim to improve and elevate their performance. Working alongside our client’s management and staff, we determine goals and ensure they are achieved. Our holistic approach includes operational streamlining, financial evaluation, concept and branding review, feasibility studies, business plan improvement, menu evaluation and optimization and staff structuring/training.
Whether it’s a new project or a renovation, we work with local interior design teams to create or redesign spaces that bring to life your venue’s concept, brand identity and business model in the most compelling and cost-efficient way. We are detail-oriented and like to create narratives that get reflected throughout the complete guest/customer experience. We prefer refined and modern aesthetics, but always adapt them to specific needs.
We aim to organize and produce exclusive corporate events, weddings and group gatherings. Our goal is to successfully capture the essence of the occasion and deliver an experience to match it. To do so, we work in accordance to our principles of selfless service, and put ourselves in our client’s shoes in every step of the way!
We work to support you with your hotel /restaurant project from the earliest stages onwards. We help to develop themes, original ideas and creative branding. These are all essential components required to create unique and upscale hospitality experiences that can stand out even in the most saturated markets.
Plan Do See Head Office, Tokyo, Japan
Welcome to Plan・Do・See Africa! We are dedicated to helping hotel businesses develop innovative strategies to achieve their goals and drive growth. Reach Out to us today to discover how we can help your hotel business thrive.
Want to know more about our work , join our team or enquire about collaborations?
Feel free to reach out
Open today | 10:00 am – 06:00 pm |
Note: Office is Closed on all Major Bank Holidays and Weekends
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An affiliate of Plan・Do・See Inc.
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